1. Return Period: Customers have the right to return purchased books within 14 days of receiving their order. This period is in compliance with the European Union’s consumer protection laws.

2. Condition of Returned Books: To be eligible for a return and refund, books must be in the same condition that you received them – undamaged and with their original packaging. Books that are returned damaged, marked, or not in their original condition may not qualify for a refund.

3. How to Initiate a Return: To initiate a return, please contact me via email with your order number and reason for return. I will provide you with a return shipping label and instructions on how to send your books back.

4. Return Shipping Costs: The cost of return shipping will be borne by the seller.

5. Processing of Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, usually within 10 business days.

6. Exchanges:  If you need to exchange a book for the same title, please send me an email at info@tradschool.com

7. Customer Responsibilities: It is the responsibility of the customer to package the returned items securely to prevent damage during transit.

8. Non-Returnable Items: Certain types of items cannot be returned, such as digital books (eBooks), audiobooks, and special orders.

9. Contact Information: For any questions regarding our refund and returns policy, please contact me at info@tradschool.com